1- Complete the booking form online, selecting the services you wish, then submit it. You may also send an email to email@example.com
2- We will reply to you within 24 hours with availabilty and rate.
3- To secure bookings, we request a 50% deposit via bank transfer. The remaining amount can be paid upon arrival.
4- After we receive confirmation from our bank that payment for your booking has been made, we will send you a confirmation email with details on travel options and check in.
1. We ask for the payment of the deposit via bank transfer. Our bank details will be provided after confirmation of availability and rate.
2. The second half of the payment is due upon arrival in cash or by card.
PRIOR TO ARRIVAL
1. If the client decides to cancel the current contract, he must notify Billabong Surf Camp at least thirty days prior to the start of it. In this case, the client is entitled to a refund of amounts paid. If such cancellation, by the client, is reported to the Billabong Surf Camp with a period of less than thirty days and more than fourteen days, a penalty of 20% of the deposit will be incurred. A cancellation of less than fourteen days before arrival, the client will not be entitled to reimbursement of the amounts paid. There will be no partially refund of deposits for Surflessons included in the Surfpacks.
2. For bookings of “Surflessons only”, we have a 48 hours cancellation policy. Lessons cancelled less than 48 hours prior to the day of the lesson will not be refunded.
3. The deposit paid can be saved for a future reservation within a period not exceeding one year, of the original booking date. The client may select one new date for the stay, provided space is available in the new period chosen by the client. If the cancelation is made less than 7 days prior to arrival, there will be no refund or change of date.
4. A reservation will be cancelled if all required data are incorrect or incomplete. In the case of any payment by bank transfer, Billabong Surf town reserves the right to cancel the reservation in case data reflected on it are different than those indicated by the web.
5. The reservation and booking policy is confirmed and agreed to, with the deposit transfered.
1. For bookings of “Surflessons only”, we have a 48 hours cancellation policy. Lessons cancelled less than 48 hours prior to the day of the lesson will not be refunded. Surflessons booked with a Surfpack Comfort are not refundable.
2. Surflessons booked with a Surfpack basic: 48 h cancellation policy, to be refunded. Accommodation: no refund in case of earlier departure.
3. Surflessons Surfpack Comfort non refundable, Surfpack basic lessons and lessons only 48 h cancellation policy.